Refund & Cancellation Policy
Last updated 22 August 2026
All sales are final. A listing is delivered the instant your payment completes, so there is nothing left to cancel and nothing to return. Please read this page before you pay — it is short, and it is the whole policy.
Why there are no refunds
- What you buy is delivered immediately and in full: your listing is live on a public page, with a public link out to your site, the moment the payment clears.
- Rank is a competitive position, not a service delivered over time. Refunding a bid after it has already pushed other listings down would unwind everyone else's position too.
- Because anyone can be outbid within minutes, a refund window would be trivially exploitable — buy #1, take the screenshot, refund the bid. The rule is the same for everyone precisely so it cannot be gamed.
There is no subscription to cancel
- Every purchase is one-time. There is no recurring charge, no auto-renewal and no stored payment method, so there is nothing to cancel and no way to be billed again unexpectedly.
- Raising your own bid later is a separate one-time purchase, and you pay only the difference.
When we will still refund
- A duplicate charge for the same purchase, or a charge that produced no listing at all — a technical failure on our side, not a change of mind.
- A charge you did not authorise.
- Where a refund is required by applicable consumer law. Nothing in this policy removes a right you have by statute.
- Refunds are made to the original payment method by the payment provider, and can take several business days to appear.
What is not a refundable problem
- Being outbid and dropping down the board. That is the product working as described on the Rules page — it is the thing you were buying into.
- Not receiving as many clicks as you hoped. We do not sell traffic and make no promise about it.
- Listing the wrong URL or handle. Use the edit link emailed to you to correct the details; the bid itself stays with the listing.
- A listing hidden or removed for breaching the Terms of Service.
Before you dispute a charge
- Email us first at hello@buyyourspot.com. If something genuinely went wrong we would rather fix it than argue about it, and we answer every message.
- Include the email address you paid with and the listing name. That is enough for us to find the payment — see the Privacy Policy for what we hold.
- A charge reversed by a dispute also removes the rank it bought. The listing drops back to whatever remains paid for.